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Associate Professor at the Department of Education and Distance Learning, Universidade Aberta, where she held a PhD in Educational Sciences. She is a researcher at the Laboratory of Distance Education and eLearning (LE@D), Universidade Aberta. Her research focuses on Digital Inclusion, Digital media and Communication and Online Learning. She has published several books and articles on her research topics and has been a visiting professor in European Universities and the United States. Since 2010, she coordinates the ObLID network – an international research and intervention network for literacy and digital inclusion.