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Contact2021-10-19T13:16:03+02:00

Need help?

Check out our frequently asked questions. If you have not found the information you were looking for, fill out the form and our team will contact you.

Frequently Asked Questions

What do I need to submit a proposal?2021-02-15T15:30:06+01:00

Proposals are sent using an online form that will request the following information:

Proposal data:

-Select an event (e.g., GKA EDU 2021: 10th International Conference on Education & Learning
– Select a language
– Select a presentation type
– Title of the proposal (maximum 150 characters)
– Presentation summary (maximum 300 words)
– Video URL is required if you choose Video – Prerecorded Presentation
– Long summary of your presentation (minimum 500 words); It is required to be included in the Conference Proceedings
– Keywords

Authors data

– Author’s name and surname
– University / Organization
– Country
– Email

If the proposal has been co-authored, the author must indicate the details of each of them (name, university, country, and email).

Is there a limit of proposals that I can submit to the conference?2021-02-11T21:57:12+01:00

No. You can send as many proposals as you wish. However, in order to give a fair chance to the greatest number of people to present, within the limitations of the programming, only one presentation per author and registration will be allowed. This means that three registered authors may submit three presentations and three articles jointly (that is, as co-authors).

Can I make changes and/or add a co-author to my proposal?2021-02-15T15:40:38+01:00

Making changes to approved proposals is not permitted. While the proposal is under review or re-submission, you can make corrections.

How long might it take before I know if my proposal has been accepted?2021-02-11T21:57:50+01:00

The scientific committee will review your proposal within 2-3 weeks and send you an email notification. This notification may arrive in your spam folder (spam). If that occurs, please look in spam and mark the message as the desired email to ensure the correct reception of subsequent notifications.

Where can I check to see whether my proposal has been accepted?2021-02-11T22:01:06+01:00

Visit the ‘Programme’ section on the conference website to see the list of proposals accepted to date.

Will the papers presented, be included in a publication?2021-10-19T12:32:42+02:00

Yes. At the end of the conference, the digital Book of Proceedings (with ISBN) is published with the long summaries (abstract) of the papers presented.

Authors may also submit the final paper for FREE publication in a Global Knowledge Academics indexed journal.

Can I choose the day/time of my session before a conference?2021-02-15T17:28:20+01:00

Yes, we try to satisfy all requests. When paying for your registration, in the “Client Notes” area, you can propose the day that suits you best to deliver your presentation. However, we only offer this option to registrations made up to 1 month before a conference.

When will the Conference programme be available?2021-02-15T17:29:17+01:00

The first draft of the programme will be available approximately 1 month before the start of the conference. If your proposal has been accepted, and you have registered and paid for it, your presentation will be scheduled in that draft. We accept proposals and registrations up until the application closing date.

Will I receive an attendance certificate?2021-02-15T15:26:49+01:00

Yes. Registration includes the issuance of 1 presentation and/or attendance certificate in the name of the person who registered the proposal and paid for the registration. See more about certificates in our Quick Guide.

Will my co-authors also receive a certificate?2021-02-15T15:26:32+01:00

Registration includes the issuance of only 1 certificate for presentation & attendance in the name of the person who registered the proposal and paid the registration fee.

If the author of the proposal indicates the existence of co-authors at the time of submission, they will be recognized as such at the bottom of the certificate.

I am co-author of a proposal submitted by another participant in the conference. Can I get a certificate in my name?2021-02-15T17:58:25+01:00

Yes. You can request a co-author certificate in your name for a fee of EUR 20. Those interested must request it through our customer service form up to 15 days before the start of the conference.

I have identified an error in my certificate. What should I do?2021-02-15T15:25:25+01:00

If you identify an error in the certificate, you can request a new one from the organizers during the conference or through our customer service form.

What are the available forms of payment?2021-04-29T13:41:37+02:00

Payments are accepted via credit/debit card, PayPal, and bank transfer.

Paypal

To facilitate how you can make the payment, you must use our customer service form.

Bank transfer

Use the data below to pay for your registration by bank transfer and then send an email to payments@gkacademics.com informing us of: order number, transfer date, amount, name of the conference, and name of the participant. Payment may take 7-10 business days to clear. We will send you a confirmation email upon receipt of your payment.

Account name: Global Knowledge Academics
Bank name: Caixa Bank
Account number: 2100 1736 21 0200189645
IBAN (electronic format): ES4721001736210200189645
IBAN (paper format): IBAN ES47 2100 1736 2102 0018 9645
ABA number: ES47 2100 1736 2102 0018 9645
SWIFT / BIC code: CAIXESBBXXX
Bank address: Av. De la Institución Libre de Enseñanza, 186 – C.P. 28037 – Madrid – Spain

Important

Any bank transfer made from outside Spain must include an additional €20 to the total amount transferred. (This additional expense covers the commission applied by the intermediary banks.) If the participant does not pay these bank fees, the registration will be incomplete.

Can I get a copy of my registration invoice?2021-02-15T17:35:44+01:00

Yes, use our customer service form or send a request to our customer service form indicating the order number, type of registration, full name, address, tax identification number, and payment date. If the invoice should be in the name of an institution, you must provide the same information as above about the institution.

What is the cancellation policy?2021-02-15T17:36:21+01:00

Consult the conference cancellation policy in our Quick Guide.

Can I transfer my registration to a colleague?2021-02-15T17:40:42+01:00

Substitutions are allowed between attendees, but you must notify the organization committee through our customer service form a minimum of 15 days in advance.

Should I send the article in a specific format?2021-02-15T17:52:40+01:00

We recommend using the template that we make available to authors. Also, consult our section on Guidelines for submitting articles.

How long can it take until my article is published in the journal?2019-12-26T13:01:03+01:00

The length of time varies. Once the article is received, and after verifying that the formal submission rules are met, the article is sent to two appropriate (peer) evaluators for review. This can take several weeks. Once the evaluators’ reports have been received, they are made available to you (after concealing the evaluators’ identities) and you are asked to send the final version of your article within the following fortnight for final publication. Articles are published continuously, so your final article will be published once the publication process is complete.

In the layout phase, what kind of changes are allowed?2019-12-26T13:01:41+01:00

Only minor changes can be made in the layout phase. All substantial changes in content should be made in the previous phase, so only orthographic errors (italics, capital letters, headings, etc.) should be focused on in this phase. In addition, if fields appear marked in yellow in the test that we send you, you must send us the necessary information in order to continue with the process.

Where can I see my article once it has been published in the journal?2019-12-26T13:02:19+01:00

Your article will be published on the journal’s website, in the ‘Current’ section. Visit the ‘Journals’ section to access the web pages for each academic journal.

Will I receive a copy of the full issue of the journal my article is published in?2019-12-26T13:03:28+01:00

No. You will only receive a (separate) electronic copy of your article.

Is there a possibility that my article may be open from the beginning?2019-12-30T22:02:18+01:00

Yes, you can assign a Creative Commons open license for your article. This will allow you to upload your article wherever you want (personal website, institutional repository, etc.) and – for a fee of €85 – it will also be open on our platform.

How can I access closed content?2019-12-26T13:05:40+01:00

We follow the deferred open access publication policy. That is, the content of articles will not be open until two years after they were published. In the meantime, you can access the content of our journals by various means: journal subscriptions, by purchasing a full issue, or by purchasing an article.

How can I hire a subscription?2019-12-30T22:01:41+01:00

Two types of subscriptions exist, depending on whether the contractor is an individual or an institution. A subscription lasts one year, but it can be renewed.

To sign up for an individual subscription, you must first be registered with the journal. Once registered, you should go to your main user page, where you can simply click on the ‘Manage my subscriptions’ link.

However, if you want to sign up for a subscription on behalf of an institution, log into the platform is not necessary. The user’s domain or IP address will be used to give access to the subscription content.

How can I buy a full issue of a journal?2019-12-30T22:01:21+01:00

To buy a full issue you must first be registered with the journal. Once registered, you can simply access the full issue through the summary (in either the ‘Current’ or ‘Files’ tabs of each journal). If you click on the link to the PDF file, the platform will give you the option to buy the issue using your PayPal account.

How can I buy an article from a journal?2019-12-30T22:01:13+01:00

To buy an article you must first be registered with the journal. Once registered, you can access the article you want to buy through the summary (in the ‘Current’ or ‘Files’ tabs of each journal). If you click on the link to the PDF file, the platform will give you the option to purchase the item using your PayPal account.

I am interested in being an evaluator. What should I do?2021-02-15T15:05:38+01:00

If you are interested in evaluating articles, please contact us through our customer service form.

Can I send more than one text to be published?2019-12-26T13:13:32+01:00

Yes, you can send as many texts as you’d like.

Should I send the text in a specific format?2021-02-15T17:54:47+01:00

Yes, the article must be adapted to the template and follow these guidelines.

How do you send the text for a book?2019-12-26T13:15:41+01:00
  1. Adapt your text to the template (in English, Spanish or Portuguese) and verify that your article follows these guidelines.
  2. Send the file to publishing@gkacademics.com. Do not forget to include the title of the article, authors, university and country.
  3. Remember that once sent, with exceptions, you will not be able to make changes to the document, so please make sure that the text you send us is ready to be published.
How long might it be before my text is published in a book?2019-12-30T22:04:39+01:00

The length of time varies. Once the text is received, it is reviewed by the Scientific Committee and after verifying that the rules of formal presentation are met, it is modelled (in books there is no peer review). As soon as the book has a publication date, we will announce it on our website and send a notification to the authors.

Where can I see my text once it has been published in a book?2019-12-26T13:17:06+01:00

Your text will be published in the Book Collection section.

Will I receive a copy of the book where my text is published?2019-12-26T13:17:42+01:00

No. Our books will be available for download and free reading, so you can download it yourself.

Can I disseminate my published article on social networks and/or institutional repositories I choose?2019-12-30T22:03:39+01:00

Yes, since our books maintain an open Creative Commons CC BY-ND-NC license you can disseminate your article, provided no revenue (marketing) is generated. To share your article, you must reference the book in which your article appears through a link to our website, where the complete book appears.

Can I publish without attending the conference?2021-10-19T12:40:03+02:00

Yes. Academic journals accept texts to be sent throughout the year, without having to attend any conferences. You can find more information about the publication processes in the Journals section.

How much does the publication of an article cost?2021-10-19T12:41:24+02:00

The publication of the article is FREE.

If I collaborate as an evaluator, will I receive a certificate?2021-02-15T15:04:50+01:00

Yes. If you wish to receive a certificate, please use our customer service form specifying the journal with which you have collaborated, and we will deliver it as quickly as possible.

How do I access a virtual session?2021-02-11T16:59:57+01:00
  1. Log in with your username and password on the GKA virtual congress platform: https://virtual.gkacademics.com/
  2. Go to the conference main page and click on the green button “Start Conference”.
  3. In the list of panels on the left side, find the virtual room you wish to access and click on it.
  4. Click on the “Join via Web Client” button to access directly from your browser.
I have problems accessing your platform. What should I do?2021-02-15T15:12:00+01:00

We currently have 2 different platforms:

Platform for proposal submission: https://events.gkacademics.com/

Platform for registration and access to the virtual conference: https://virtual.gkacademics.com/

Having two platforms will require you to register twice. It is recommended that you use the same email for both. We are currently working on being able to unify both platforms as soon as possible.

You can request a new password at Forgot your password? An email will be generated automatically to make the change. This notification may reach your spam (junk) folder.

If you have problems accessing either of the platforms, you can contact us on our customer service form.

I have problems with my audio, video, and/or screen sharing function. What should I do?2021-02-15T15:07:16+01:00
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