If you cannot attend the conference and are unable to transfer your registration to anyone else, you may request a reimbursement of your conference registration fee. To do so, you should send us a request though our contact form. No exceptions will be made to the cancellation/refund policy due to issues related to travel, natural disasters, or any other.

ON-SITE CONFERENCES

The refundable amount will depend on the date on which we receive your request and on the type of refund.

1.Money refund

If you present your refund request 60 days before the first day of the Conference, or earlier, you will be refunded 80% of your registration fee.
If you present your refund request 30 to 60 days before the first day of the Conference, you will be refunded 50% of your registration fee.
If you present your refund request fewer than 30 days before the first day of the Conference, you will not receive a refund.

It may take up to 90 days to process your refund.

Money refunds will be done through the same method that was used for the original payment (PayPal, credit card or bank transfer).

2.Refund in MyGKA points (1 EUR/USD = 1 Point)

If you present your refund request fewer than 30 days before the first day of the Conference, you will be refunded 80% of your registration fee in GKA points (with no expiry date).

Your refund will be done immediately.

 

VIRTUAL CONFERENCES

The refundable amount will depend on the date on which we receive your request and on the type of refund.

1. Money refund

If you present your refund request 15 days before the first day of the Conference, or earlier, you will be refunded 80% of your registration fee.

If you present your refund request fewer than 15 days before the first day of the Conference, you will not receive a refund.

It may take up to 90 days to process your refund.

Money refunds will be done through the same method that was used for the original payment (PayPal, credit card or bank transfer).

2.Refund in MyGKA points (1 EUR/USD = 1 Point)

You may present your refund request at any time before the first day of the Conference. You will be refunded 80% of your registration fee in GKA points (with no expiry date).

Your refund will be done immediately.